Payment Plan Policy
By enrolling in one of our Treatment Plans, you agree to the following payment terms and conditions:
Scheduled Payments
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All payments must be made on the dates issued through our in-house invoicing system. These dates are set at the time of Treatment Plan activation and must be adhered to in order to keep the plan active.
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Payment Responsibility
It is the client’s responsibility to ensure payments are made on or before the scheduled due date. While payment reminders may be sent as a courtesy, clients should not rely on these as their primary method of tracking payments.
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Failed or Late Payments
If a payment is not received by the scheduled due date, the Treatment Plan will be paused for a period of seven (7) days to allow the outstanding balance to be settled.
​If the outstanding payment is made within this seven-day grace period and you wish to continue with the Treatment Plan, a late payment administration fee of £25 will become payable in addition to the overdue amount.
​If payment is not received within the seven-day grace period, the Treatment Plan will be automatically cancelled.
Any remaining sessions included in the plan will be forfeited and will no longer be accessible.
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Voluntary Cancellation or Cancellation Due to Missed Payments
If you choose to cancel your Treatment Plan at any time, or if your plan is cancelled due to missed or late payments, the full outstanding balance of the Treatment Plan will become immediately due and payable.
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No Refunds on Cancelled Plans
All payments made toward a Treatment Plan are non-refundable, regardless of whether the plan is cancelled by the client or cancelled due to missed or late payments.
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Appointment Scheduling
Once your Treatment Plan has been paid for, we will contact you to schedule your treatment appointments for the year based on your availability.
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If you need to reschedule an appointment, dates may be rearranged where possible, provided sufficient notice is given.
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Appointment Access
Appointments included in a Treatment Plan may only be booked and attended if payments are up to date. Any overdue payments may result in appointments being postponed or cancelled.
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By enrolling in a Treatment Plan, you confirm that you have read, understood, and agreed to these Terms and Conditions. These Terms and Conditions form a legally binding agreement between you and R&R Aesthetics and Beauty.