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Refund Policy

At R&R Aesthetics and Beauty, we take pride in the quality of our products. For hygiene and safety reasons, all sales are final, and we do not offer refunds, returns, or exchanges unless an item arrives damaged or defective.

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Non-Refundable Items

  • All products are non-refundable once purchased.

  • We do not accept returns for reasons such as change of mind, ordering the wrong item, or dissatisfaction with personal preferences (e.g., scent, colour, texture).
     

Defective or Damaged Items

If your item arrives defective, damaged, or incorrect, we are happy to replace it.

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To process a replacement, you must contact us within 48 hours of receiving your order.

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To qualify for a replacement:

Please provide:

  • Your order number

  • A clear description of the issue

  • Photo or video evidence of the defect or damage
     

Send this information to info.rrbeautymcr.com.

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Once approved, we will arrange a replacement for the same item. If the item is no longer available, you may receive store credit.

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Incorrect Shipping Information

We are not responsible for orders delivered to incorrect addresses provided by the customer. These orders are not eligible for refunds or replacements.

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